Dodai Manufacturing Plc would like to invite qualified and competent applicants to apply for the following vacant post.
Dodai Manufacturing Plc (Dodai), is a recently incorporated company originating from Delaware, USA that wishes to resolve the issue of lack of access to efficient and affordable mobility for gig workers in Ethiopia. Dodai plans to provide brand new electric two wheelers by assembling them here in Addis Ababa.
1. Junior Showroom Assisstant
Location:Addis Ababa, Ethiopia
Purpose of the Position
We are looking for a friendly and professional Showroom Receptionist to join our team and be the first point of contact for our valued customers. You will play a vital role in creating a welcoming and informative environment for visitors, while providing administrative support to ensure the showroom runs smoothly.
Skill and educational background
Degree in any field.
Minimum of one year of experience in a customer service or reception role (retail experience a plus).
Excellent communication and interpersonal skills, with the ability to build rapport with people from diverse backgrounds.
Strong organizational and time management skills, with the ability to prioritize tasks and multitask effectively.
Able to operate a cash register machine
Proficient in computer use (Word, Excel, Google applications).
A positive and professional demeanor with a focus on exceeding customer expectations.
Ability to work independently and as part of a team.
Deadline: July 18, 2024
2. Warehouse Administrator
Location:Addis Ababa, Ethiopia
Purpose of the Position:
The Warehouse Administrator oversees the warehouse operations and safeguards the inventory. S/he will be responsible for receiving, storing, issuing, tracking, reconciling and tidying up Dodai’s warehouse.
Skill and educational background
Bachelor’s degree in logistics, accounting, supply chain management, or a related field
0 -1 years of professional experience in store, warehouse management, and logistics
Excellent communication and organizational skills
Ability to speak and write English fluently
Have ambition to proceed his/her career in supply chain
Proficient in Excel Microsoft Office applications.
Deadline: June 28, 2024
3. Customer Success Manager
Location:Addis Ababa, Ethiopia
Purpose of the Position:
Dodai is seeking a passionate and results-oriented Customer Success Manager to build and lead our after-sales team. You will play a pivotal role in ensuring exceptional customer experiences, driving high customer satisfaction, and fostering long-term brand loyalty. This role requires collaboration across departments, including engineering, manufacturing, and sales, to streamline our after-sales processes and optimize customer support.
Skill and educational background
Bachelor’s degree in Business Administration, Customer Service, or a related field.
2+ years of experience in a customer success or similar role, with 2 years in a managerial role with a proven track record of exceeding customer satisfaction goals.
Experience building and leading high-performing customer service teams.
Strong understanding of customer relationship management (CRM) principles and best practices.
Excellent analytical and problem-solving skills.
Data-driven approach to customer success, with experience in utilizing customer satisfaction metrics.
Excellent communication, interpersonal, and collaboration skills.
Ability to work independently and manage multiple priorities in a fast-paced environment.
Proficiency in Google work space and customer service software (e.g., Trello, odoo) a must.
Fluency in English and Amharic (highly preferred).
Deadline: June 30, 2024
4. Corporate Key Account Manager
Location:Addis Ababa, Ethiopia
Purpose of the Position:
The Corporate Key Account Manager is responsible for developing, managing, and growing strategic relationships with our key corporate accounts. You will be the primary point of contact for these clients, ensuring their satisfaction and exceeding their expectations.
Skill and educational background
Bachelor’s degree in Business Administration, Marketing, Sales, or a related field
Minimum 2+ years of experience in B2B sales, preferably within the automotive industry
Proven track record of exceeding sales targets and building strong client relationships
Excellent communication, people, and presentation skills
Strong analytical and problem-solving abilities
Ability to prioritize multiple tasks, manage time effectively, and work independently while also collaborating with a team
Proficiency in Google work space and customer service software (e.g., Trello, Odoo) is a must.
Experience with tender processes and bid applications is a must.
Fluency in English and Amharic (highly preferred)
Strong work ethic, self-motivated, and a desire to succeed in a fast-paced environment
Deadline: June 30, 2024
Application way
Interested and qualified applicants should send their updated CV through https://forms.gle/sALtMz9Wh5LoEnLi9