VFS Global Services Pvt. Ltd would like to invite qualified and competent applicants to apply for the following vacant post.
1. Cashier Accountant
Location: Addis Ababa
Salary: 20,275.00 ETB
Qty Req:2
Recruiter: Edomias International PLC
Edomias International Plc is the Premier Human Resource solutions provider in Ethiopia serving clients for more than 15 years.
Duties and Responsibilites:
Handle cash payments
Assist on Monthly Invoicing
Assist in Payments to Vendors and Vendor Reconciliations
Assist in Debtors Reconciliations
Provisions and Accruals
Monthly SAP TB Reconciliation.
Monthly Primavera TB Reconciliations.
Primavera & SAP TB Monthly reconciliations.
Tax Filing- monthly
Assist on Monthly compliance Reporting
RSA admin
General Office Admin Work
Payroll Journals and Reconciliation Monthly
Prepare reports on timely basis
TMS reporting & amp; Bank reconciliations in both SAP and Primavera.
GRC tool reporting
IFRS and GAAP reporting knowledge.
Skill and educational background
- BA in Accounting, from reputable University
- Experience: At least 2 years of Experience
Other Requirements:
Good command of English. Speaking Arabic and other languages is advantageous
Able to work overtime and under pressure.
Good Computer skills.
Deadline: Dec 11, 2023
2. Operations Officer
Location: Goro behind Saudi Embassy, Addis Ababa
Experience: Fresh Graduate
Salary: 20,275.00 ETB
Qty Req:76
Purpose of job:
To Manage end to end operations of the VAC whilst ensuring quality and cost saving, ensure compliance to the set processes, and manage people to bring the best efficiency out of them.
To ensure implementation of new process roll outs or changes.
Responsibilities:
Document scrutiny and collection of application for visa processing
Handel customer/applicant queries personally or via email, telephone
Handel cash and bank related transactions if assigned and ensure 100% accuracy
Record & maintain all application data. Ensure accurate & timely data entry into the system with zero errors
Ensure all administration and logistics of passport delivery to consulate/applicant/logistic Company etc.
Maintain compliance to the standard operating procedures, manuals etc. without deviation in process
Inform the applicants about the available added services and ensure delivery of value Added service options to applicants/customers.
Encourage applicant to provide feedback on service provided and their overall experience overall experience at applicant center.
Ensure that the entire process is completed within the mandate turnaround time
Assist deputy manager/operation manager in execution of WB project
Ensure judicious use of natural resources
Adhere to the environment health and safety policy /objective and guidelines of the organization
Indicatives KRA’s/Budgetary and Revenue Responsibilities:
Productivity – Targets met as prescribed in Team Objective Tracker.
Customer satisfaction (Applicants) – Complaints – Targets met as prescribed in Team Objective Tracker.
Timely & Accurate Data entry – Targets met as prescribed in Team Objective Tracker.
Late reporting /unauthorized absenteeism
Adherence to TAT – Targets met as prescribed in Team Objective Tracker.
Completion of WB Projects Completion
Attending training programs. Ensure all trainings scheduled by HR are attended
Training: Internal Process Certifications (OCL’s) – Scores well on all OCL’s completed for self
Error Monitoring – To reduce the number of errors on a daily basis, maintains Error Log, as applicable.
Updates Productivity & VAS Conversion Grid – to track performance on a daily basis.
VOC – Targets met as prescribed in Team Objective Tracker.
Ensures adequate Surveys are completed ( minimum 5% of application counts) & Target VOC Target achieved, as per Team Objective Tracker
Skill and educational background
- BA Degree in any field preferably Social Science
- Experience:0- 2 years of experience preferably in Travel and Tourism or Service industry
Knowledge and Key Skills:
Worked as Customer Service Representative
Basic Knowledge of Computer skills, in MS office & good typing speed
Adaptability and presence of mind to handle customer queries and complaints\
Ability to Innovate and enhance procedures and methods to increase productivity & cost effectiveness
Language Skills:
Fluency in English and or Arabic
Additional National and International languages would be very helpful, Tigrigna, Afarigna, Somali, Oromiffa,…
Application way
Those who are qualified can attach only Application Letter & CV through [email protected] Clearly marking the Job Title “Operations Officer’’ or if you have 5+ years experience ‘’Operations Supervisor ”
For additional Information you can call at +251 115 57 39 87
Efficient Professionals willing to take giant stride along with the Group are invited to apply within 10 days after advertisement.
Only short listed candidates will be contacted.
Deadline: Dec 7, 2023