Dashen Bank would like to invite qualified and competent applicants to apply for the following vacant post.
1. Administrative Assistant
Location: Addis Ababa
Salary: As per the Bank`s attractive salary scale
DB/ Vacancy-0269/23
Job Summary:
The Administrative Assistant is responsible for providing administrative and secretarial support to the CEO, Executive Secretary to CEO, D/Chief, District Manager/Director; coordinates staff Meetings, and special events; maintains office supplies; greets visitors and answers the telephone; receives and distributes mail and correspondence; gathers data and compiles various reports; photocopies materials; maintains files; issues correspondence and promotes business for the Bank by maintaining good customer relations. He/she is also expected to facilitate the fight booking and facilitation of air ticket purchase for business related travels of the work unit’s staff.
Skill and Education background
- Diploma in Secretarial Science & Office Management, Management, Business Management, Accounting and Finance, Business Administration, Marketing , Information Technology, Database Administration, Hardware and Networking, or Other related fields
- Experience: At least five (5) years of relevant work experience.
Application Form: Administrative Assistant
2. Contact Center Agent
Location: Addis Ababa
Salary: As per the Bank`s attractive salary scale
DB/ Vacancy-0268/23
Job Summary:
The Contact Centre Agent is responsible for receiving customer calls, address concerns or quires via phone or social media platforms. In addition, the role holder is responsible for prioritizing customer issues to resolve or escalate to the Senior Contact Center Agents to ensure that quality customer service is maintained at all times with the established service standards.
Skill and Education background
- Bachelor Degree in Economics, Business Administration, Management, Marketing Management and/or related fields.
- BSc. Degree in Computer Science, IT, Information Systems.
- Fluency in English language (speaking and writing) is required.
- Experience: Four (4) years’ post qualification experience on Banking Sector, fin-tech, hospitality, Telecom, Microfinance and other similar role with a direct contact or frequent communication with customers.
Application Form: Contact Center Agent
Application Instructions:
Applicants should fill all the details on the vacancy application form and make sure you submit after completing all the questions.
Finally, please scan all relevant credentials (Uploading relevant credentials that verifies educational qualification, work experience licenses, certifications …. etc which are stated on the application form /CV).
Login to ethiojobs vacancy application website and attach the scanned documents in PDF format (*mandatory).
NB. *Applicants who do not have ethiojobs account need to register using personal email account,
*CV‘s shall not be more than 3 pages and saved in PDF format (mandatory). Final Click to Apply
Deadline: Dec 2, 2023