Dashen Bank would like to invite qualified and competent applicants to apply for the following vacant post.
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1.Branch Manager I – for Tulu Bolo Branch
DB/Vacancy- 0246/23
Job Summary
- The Branch Manager will plan, organize, lead, and control the banking activities of a branch office. S/he will ensure that operating procedures, rules, and code of practices of the Bank and regulators directives and country law are adhered to by all staff. S/he will also coordinate the sales/business development efforts of the branch.
- The Branch manager will also lead the customer service initiatives and guides branch operational excellence. S/he will prepare and submit annual budget, work plan and activity and progress reports. The jobholder will also participate in various community activities and keep in close touch with the business community to promote services offered by the Bank.
Academic & Professional Qualification
- Bachelor degree in a business related field e.g. accounting, management, economics, business administration
Skill and educational background
- Minimum of seven (7) years relevant experience out of which One (1) year in supervisory post.
Behavioral Competency
- Strong leadership and skills to foster teamwork; develop and motivate staff, resolve conflicts as well as ability to provide direction in order to achieve organizational objectives.
- Ability to lead, influence and drive change initiatives in support of business strategies within the department/unit.
- Strong business acumen.
- Strong communication and presentation skills including ability to develop proposals, concept papers, position papers, etc.
- Strong interpersonal skills and ability to relate with and manage multi-cultural teams.
- Must be a self-starter, highly organized, and able to work well with people at all levels in the organization.
- Strategic thinking and problem-solving skills.
- Analytical and creative thinking skills.
- Strong persuasion and negotiation skills.
- Good customer relationship management skills (internal and external customers).
- Risk awareness and focus – demonstrates understanding of risk management practices, standards and regulatory requirements.
- Effective stakeholder management.
Required Technical Competency
- Understand the basic mechanisms of general financial products and services.
- Knowledge and experience in modern service delivery practices in medium to large banks to provide guidance on quality improvements and operational changes.
- Good knowledge and effective application of all relevant banking policies, processes, procedures and guidelines to consistently achieve required compliance standards or benchmarks.
- Ability to respond to basic client enquiries and instructions and the capability of advising and resolving most issues and requests.
- Good command of Microsoft Office package.
- Good command of Core Banking System and other In house software’s
- Project management skills
Application form Branch Manager I – for Tulu Bolo Branch
2.Senior Customer Service Officer – Cash I for Walga Branch
Job Description
Senior Customer Service Officer – Cash I for Walga Branch
DB/ Vacancy- 0245/23
Job Summary
- The Senior Customer Service Officer Cash/ Accounts will provide front office customer service support at the branch. S/he will handle account management transactions, respond to customer enquiries, handle cash and non-cash transactions and all customer requests at the branch.
Academic & Professional Qualification
- Bachelor Degree in a business related field e.g. Marketing Management, Accounting, Management, Economics, Business Administration, Information Technology or any other equivalent fields
- Knowledge of Guragegna language is advantageous
Skill and educational background
- At least four (4) years of banking experience
Behavioral Competency
- Interpersonal and cross-cultural skills, including ability to build collaborative relationships with sensitivity to diversity/inclusion.
- Creativity and innovation skills.
- Action oriented.
- Quality focus and attention to detail.
- Professionalism and integrity in line with Dashen Bank values.
- Good oral and written communication skills.
- Critical and analytical thinking and problem solving skills.
- Personal motivation and drive exhibited through commitment to hard work, continuous improvement and achievement of goals.
- Good customer relationship management skills (internal and external customers).
- Risk awareness and focus – demonstrates understanding of risk management practices, standards and regulatory requirements.
Required Technical Competency
- Understands the basic mechanisms of general financial products and services.
- Good knowledge of Bank’s accounting and procedures.
- Ability to respond to basic client enquiries and instructions and the capability of advising and resolving most issues and requests.
- Excellent command of Microsoft Excel and good command of Microsoft Visio.
Application Form .Senior Customer Service Officer – Cash I for Walga Branch
3.Environmental and Social Risk Specialist (Re-advertised)
job Description
Environmental and Social Risk Specialist
DB/ Vacancy- 0244/23
Job Summary
The Environmental and Social Risk Specialist is responsible for ensuring the Bank’s compliance with environmental and social regulations, policies, and best practices. In addition, the role holder is responsible for assessing and managing the environmental and social risks associated with the Bank’s operations and investments. Furthermore, the specialist collaborates with various internal departments and external stakeholders to promote sustainable and responsible business practices.
Academic & Professional Qualification
- Bachelor’s Degree in a relevant discipline, preferably environmental engineering, environmental or social studies; development studies / development finance; or a similar area.
- Master’s Degree in environmental engineering, environmental or social studies; development studies / development finance; or a similar area is an added advantage.
Skill and educational background
- At least six (6) years’ relevant experience.
Behavioral Competency
- Strong communication skills, including report writing (use of PowerPoint and diagrams to present information in a concise format) and oral communication.
- Effective negotiation skills, including the ability to be persuasive as well as to listen and pragmatically identify when compromise is required.
- Highly motivated and results driven.
- Strong analytical and problem-solving skills.
- Excellent logical reasoning and structure in thought and communications.
- Proven ability to mentor and grow the skills of team members.
- Demonstrated ability to independently manage and prioritise a busy and diverse workload with a range of deliverables for a variety of stakeholders.
- Enjoy working as part of a team, collaborating and coordinating where appropriate.
- Good judgement and attention to detail.
Required Technical Competency
- Strong knowledge of environmental and social regulations, standards, and frameworks, such as Equator Principles, IFC Performance Standards, and Global Reporting Initiative (GRI) guidelines.
- Experience in conducting environmental and social risk assessments and due diligence processes.
- Familiarity with environmental and social impact assessment methodologies and tools.
- Excellent analytical skills and ability to interpret complex data and information related to environmental and social performance.
- Strong communication and interpersonal skills to engage and collaborate with stakeholders at all levels.
- Ability to influence and drive change towards sustainable practices.
- Knowledge of financial services and banking operations.
- Understanding of emerging environmental and social trends, regulations, and industry practices.
Application Form Environmental and Social Risk Specialist (Re-advertised)
Application Instructions:
- Applicants should fill all the details on the vacancy application form and make sure you submit after completing all the questions.
- Finally, please scan all relevant credentials (Uploading relevant credentials that verifies educational qualification, work experience licenses, certifications …. etc which are stated on the application form /CV).
- Login to ethiojobs vacancy application website and attach the scanned documents in PDF format (*mandatory).
- NB. *Applicants who do not have ethiojobs account need to register using personal email account,
*CV‘s shall not be more than 3 pages and saved in PDF format (mandatory. Final Click to Apply - Female applicants are highly encouraged to apply
Application Deadline Nov 10, 2023
NB: – Dashen Bank does not charge a fee at any stage of the recruitment process. Hence, if you are asked for any please refuse.
Keep in touch and follow us on our social media channels to receive the most recent updates regarding available opportunities. Facebook
Join us on Telegram
Our mission is to help people get jobs. We work towards improving the recruitment journey through daily job posts. We create a collaborative workplace that strives to create the best experience for job seekers
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