Best Western Plus Pearl Addis Vacancy

Best Western Plus Pearl Addis invites fresh and qualified applicants for the following job position.

Best Western Hotel Resorts, headquartered in Phoenix, Arizona, is a privately held hotel brand with a global network of 4,200+ hotels in nearly 100+ countries and territories worldwide. From 16 Best Western Hotels & Resorts brands we have partnered with Best Western Plus. Best Western Plus Pearl Addis hotel perfectly located with only 2 Kms distance from Bole International Airport and just a short walk distance from Bole Medhanialem Cathedral.

1: AIRPORT REPRESENTATIVE

Skill and educational background

Graduate / Postgraduate from a recognized university/ college
Decent communication (oral and written) and inter-personal skills. Other languages are an advantage in this position.
Well groomed, polite creative problem solver.
Basic computer knowledge (word, excel).
Basic English spoken and written.
Good communication and interpersonal skills.

Duties and Responsibilities:

Handling guest arrival with pick-up requests and arranging the transportation.
Assist with guest luggage as and when required.
Give all hotel facilities information to the guest and assists them into the car.
Inform the front office manager, night manager or guest relations officers when VIPs are on their way to the hotel.
Be present at all scheduled flight landings and assist incoming guests with baggage clearance and directing them to transport facilities.
Stand by at the arrival terminal for every flight arrival.
Write all the additional instructions for guests or information about guest arrival or departure in the logbook which should be transferred to the expected arrival list of each airport representative
Escort guests to the hotel’ shuttle.
Any changes on arrival and departure flights must be reported to front office manager and chief concierge.
Responsible for good service and maintaining close relationships with all official sectors at the airport and most of all, maintaining a spirit of teamwork among the hotel’s personnel.
Must follow the working schedule properly.
Maintain detailed knowledge of all facilities and services offered by the hotel.
VIP and VVIP guests are to be welcomed at the airport and transportation is arranged.
Maintain a good relationship with airline personnel, immigration and customs officers
Location: Addis Ababa

Deadline: July 23rd 2024

Application way

Interested applicants can apply on ethiojobs or via email [email protected] P:(251) 11-689-0005 EXN 115

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