Dashen Bank Vacancy announcement

Dashen Bank would like to invite qualified and competent applicants to apply for the following vacant Post.

1. Senior Customer Service Officer – Accounts I

Job Summary:

The Position holder will provide front office customer service support at the branch. S/he will handle account management transactions, respond to customer enquiries, handle cash and non-cash transactions and all customer requests at the branch.

Skills and Educational Background:

Bachelor Degree in a business related field e.g. Accounting, Management, Economics, Business Administration.

Experience: At least four (4) years of banking experience

Place of work: under Diredawa District

Application form

2. Senior Customer Service Officer – Cash I

Job Summary:

The position holder will provide front office customer service support at the branch. S/he will handle account management transactions, respond to customer enquiries, handle cash and non-cash transactions and all customer requests at the branch.

Skills and Educational Background:

Bachelor Degree in a business related field e.g. Marketing Management, Accounting, Management, Economics, Business Administration, Information Technology or any other equivalent fields.

Expereince: At least four (4) years of banking experience.

Place of work: under Diredawa District (pool)

Application form

3. Branch Manager I (Releif)

Job Summary:

The position holder will plan, organize, lead, and control the banking activities of a branch office. S/he will ensure that operating procedures, rules, and code of practices of the Bank and regulators directives and country law are adhered to by all staff. S/he will also coordinate the sales/business development efforts of the branch.

The position holder will also lead the customer service initiatives and guides branch operational excellence. S/he will prepare and submit annual budget, work plan and activity and progress reports. The jobholder will also participate in various community activities and keep in close touch with the business community to promote services offered by the Bank.

Skills and Educational Background:

Bachelor degree in accounting, management, economics, business administration and other related fields

Expereince: Minimum of seven (7) years relevant experience out of which One (1) year in supervisory post.

Place of work: under Diredawa District

Appication form

4. District Relationship Officer (Conventional/IFB)

Job Summary:

The position holder will be responsible for achieving business growth for Retail & MSME/IFB Banking by providing quality relationship management to new and existing customers in assigned district. This will entail sustaining customer satisfaction so as to retain existing and potential customers thereby generating additional business through cross-sell opportunities

Skills and Educational Background:

Bachelor Degree in business administration, banking, finance, management or related fields.

Trainings and courses in banking operations (domestic, credit and international banking operations).
Experience: At least five (5) years successful experience in banking or customer contact role

Place of work: Under west Hararge Area & Under Somali Area

Application form

5. Branch Manager I

Job Summary:

The position holder ill plan, organize, lead, and control the banking activities of a branch office. S/he will ensure that operating procedures, rules, and code of practices of the Bank and regulators directives and country law are adhered to by all staff. S/he will also coordinate the sales/business development efforts of the branch.

The position holder will also lead the customer service initiatives and guides branch operational excellence. S/he will prepare and submit annual budget, work plan and activity and progress reports. The jobholder will also participate in various community activities and keep in close touch with the business community to promote services offered by the Bank.

Skills and Educational Background:

Qualification: Bachelor degree in accounting, management, economics, business administration and other related fields

Expereince: Minimum of seven (7) years relevant experience out of which One (1) year in supervisory post.

Place of work: Harar City, under west Hararge Area & under Somali Area

Application form

6. Branch Manager III

Job Summary:

The position holder will plan, organize, lead, and control the banking activities of a branch office. S/he will ensure that operating procedures, rules, and code of practices of the Bank and regulators directives and country law are adhered to by all staff. S/he will also coordinate the sales/business development efforts of the branch.

The position holder will also lead the customer service initiatives and guides branch operational excellence. S/he will prepare and submit annual budget, work plan and activity and progress reports. The jobholder will also participate in various community activities and keep in close touch with the business community to promote services offered by the Bank.

Skills and Educational Background

Bachelor degree in accounting, management, economics, business administration and other related fields

Experience:Minimum of Eight (8) years relevant experience out of which two (2) years in supervisory post.

Place of work: Dire Dawa Branch

Application Form

Application instructions:

Applicants should fill all the details on the vacancy application form and make sure you submit after completing all the questions.
Finally, please scan all relevant credentials (Uploading relevant credentials that verifies educational qualification, work experience licenses, certifications …. etc which are stated on the application form /CV).
Login to ethiojobs vacancy application website and attach the scanned documents in PDF format (*mandatory).
NB. *Applicants who do not have ethiojobs account need to register using personal email account,
*CV‘s shall not be more than 3 pages and saved in PDF format (mandatory).Final apply here
Deadline: Jan 19,2024

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