Zemen Bank would like to invite qualified and competent applicants to apply for the following post
Zemen Bank is one of the fastest growing financial institutions in Ethiopia with major blue-chip clients in its account. The Bank offers customer oriented financial services. We are a fast-moving, fast-growing financial institution seeking highly energetic individuals to join our team. We value high level of customer service excellence, integrity, diligence and teamwork. If you share these values, this is the time to join the bank.
1. Customer Service Officer – I
Job Summary:
The job holder is to serve customers, pay and receive cash and process transactions; to sell the products and services of the bank, acquire new customers and open and maintain customer accounts and manage customer relations and ensuring customer satisfaction with full effort and maximum care as per the policy and procedure of the bank.
Skill and educational background
- BA in Banking and Finance, Accounting, Economics, Management or in related fields.
- Experience: 1-year relevant experience
Place of work: Dire dawa
2. Customer Service Officer – I
Job Summary:
The job holder is to serve customers, pay and receive cash and process transactions; to sell the products and services of the bank, acquire new customers and open and maintain customer accounts and manage customer relations and ensuring customer satisfaction with full effort and maximum care as per the policy and procedure of the bank.
Skill and educational background
- BA in Banking and Finance, Accounting, Economics, Management or in related fields.
- Experience: 1-year relevant experience
Place of work: Harari
3. Customer Service Officer III – Accounts
Job Summary:
This Position is responsible for serving customers and managing customer relations and ensuring customer satisfaction with full effort and maximum care; to sell the products and services of the bank, acquire new customers and open and maintain customer accounts pay and receive cash and process transactions as per the policy and procedure of the bank.
Skill and educational background
- Bachelor’s degree in Accounting, Finance, Management, Economics, Business Administration, or related fields.
- Experience: At least 4 years relevant experience with 2 years as CSO I/II level or equivalent.
Place of work: Harari
Application way
Interested applicants who meet the above requirements can submit their application letter and updated CV and credentials in PDF format by clearly stating the position that you are applying for through www.ethiojobs.net.
Deadline: Dec 31, 2023