Zemen BankZemen Bank would like to invite qualified and competent applicants to apply for the following vacant post.
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Our mission is to help people get jobs. We work towards improving the recruitment journey through daily job posts. We create a collaborative workplace that strives to create the best experience for job seekers
1. Front Desk Attendant
Location: Addis Ababa
Salary: Attractive
Position Description:
This position is responsible for conducting versatile and customer- oriented tasks as a receptionist and waitress. in this role, the incumbent will be responsible for providing excellent front desk reception servicer while also serving food and beverage to our guests. This position requires strong communication skills, attention to detail and the ability to multitask effectively.
Skill and educatinal background
- Diploma in Hotle Managment
At least 1 year’s relevant experience
Deadline: Nov 12, 2023
2. Officers, Reconciliation – For Omni channel Dep’t
Location: Addis Ababa
Fresh & Exp- Enat Bank Vacancy Apply Here
Salary: Attractive
Job Description
This position is responsible for identifying discrepancies in accounts, correcting within 48 hrs. and escalating any exceptions.
Required Competencies:
Conduct daily reconciliation of ATM cash and card banking for all channels.
Make on time reconciliation of International Cards (VISA & MasterCard)
Make on time reconciliation of Local Cards
Ensure commissions are collected and distributed to branches within 24 hours of receipt.
Ensure amounts owed by other banks are settled on a bank-to-month basis.
Ensure all reports are prepared as per the set schedule in a timely manner.
Make the required entries and adjustments based on the reconciliation made
Reconcile payments to ensure the accounting system reflects the correct transactions
Perform end-to-end analysis of reconciliation processes and controls and propose solutions for addressing gaps, from a reconciliation perspective.
Skill and educatinal background
- Bachelor’s degree in business administration, Management, Public Administration, or related fields
- At least 3 years relevant experience with 2 years as Officer level II or equivalent
Deadline: Nov 6, 2023
3. Officer Dispute Management – For Omni channel Dep’t
Location: Addis Ababa
Salary: Attractive
Job Description
This position is responsible for conducting and ensuring all aspects of dispute and conflict and escalating dispute resolution with clients and third parties to senior management to act and maintain good relationships with the bank stakeholders.
Required Competencies
Handle customer disputes, perform the required investigation and respond to the customer on timely basis
Escalate enquiries on cardholder disputes received whether by phone or in person
Compile customer complaints and enquiries when escalated and channel feedback into process improvements.
Conduct and compile bank reconciliation statements
Escalate issues arising from transactions and operations.
Ensure accurate and appropriate responses to disputes.
Compile and escalate disputed transactions for possible fraudulent activity.
Skill and educatinal background
- Bachelor’s Degree in Banking and Finance, Accounting, Management, Business Administration, or any other relevant field
- At least 3 years’ relevant experience with 2 years as Officer level II/III or equivalent
Deadline: Nov 6, 2023
Appilication way
Interested applicants who can meet the above minimum requirements can submit their application, CVs and non-returnable Documents of their credentials in through via online link of this announcement through Ethiojobs or apply here
Keep in touch and follow us on our social media channels to receive the most recent updates regarding available opportunities. Facebook
Join us on Telegram
Our mission is to help people get jobs. We work towards improving the recruitment journey through daily job posts. We create a collaborative workplace that strives to create the best experience for job seekers